STREAMVIK ENTERTAINMENT LIMITED

Developer of HCMAI (Hindustani Classical Music AI)

App Support

If you need assistance with HCMAI (Hindustani Classical Music AI), have questions about your account, or want to report a bug, please contact us directly:

Email: support@streamvik.com

We aim to respond to all inquiries within 48 hours.

Privacy Policy

Last Updated: April 2026

Streamvik Entertainment Limited ("we", "us", or "our") built the HCMAI (Hindustani Classical Music AI) app as a Commercial app. This SERVICE is provided by Streamvik Entertainment Limited and is intended for use as is.

1. Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you. We use Google Firebase / Cloud Firestore to securely store user-generated data (such as musical notations, saved raags, and app preferences) to sync your experience across devices.

2. Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

3. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. Your data stored in Firestore is secured using industry-standard encryption both in transit and at rest. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

4. Data Deletion and User Rights

In compliance with Apple App Store guidelines, you have the right to request the complete deletion of your account and all associated data. You can initiate this process directly within the App's settings menu, or by emailing us at support@streamvik.com. Upon request, all user-generated content and identifying information will be permanently purged from our active Firestore databases.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

6. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@streamvik.com.